ccepts responsibility.A
B
elieves in the mission.C
ares about employees.D
emonstrates good character.E
nergizes creativity.F
ixes problems.G
ives credit where due.H
olds him/herself accountable.I
s honest and responsible.J
ustly deals with disputes.K
nows what is going on.L
eads rather than commands.M
akes hard decisions.N
ever kills the messenger.O
btains needed resources.P
repares for contingencies.Q
uells false rumors.R
eally listens and learns.S
ets a good example.T
reats everyone with respect.U
nderstands employee needs.V
alues integrity and ethics.W
orthy of respect.X
pects excellence.Y
ields when wrong.Z
eros in on what's important.